| Day | Item | Timing |
Tuesday 29th September
| Arrive and check in (delegate registration)
| 12 noon
|
| Tuesday | Lunch
| 1300 - 1350
|
| Tuesday | Opening of the conference. David Lilley (of DAE) presents the seminar objectives and sets the scene for the two days.
| 1400 - 1420
|
| Tuesday | Geoff Chapman (of TATOC) will go through the nature of the enquiries made to the TATOC Helpline
| 1420 - 1500
|
| Tuesday | Timeshare owners survey (from various auditable sources) reveals the levels of satisfaction and the issues that need to be addressed.
| 1500 - 1520
|
Tuesday
| Law Firm, Irwin Mitchell, go through the European timeshare legislation. What it means and how it works etc.
| 1520 - 1600
|
| Tuesday | Short Break | 1600 - 1620
|
Tuesday
| "How can we ensure that timeshare resales works for everyone" with Philip Watson of Worldwide Timeshare Hypermarket.
| 1620 - 1700
|
Tuesday
| "How can timesahre reinvent itself for a brighter future" with Simon Jackson of Macdonald Resorts.
| 1700 - 1740
|
| Tuesday | Dinner (for paying delegates only)
| 2030 - 2300
|
Wedensday 30th September
| "The nine things that need to be done to improve timeshare" with David Lilley | 0930 - 1010
|
| Wednesday | "The secrets to effective resort management" with Ramy Filo | 1010 - 1050 |
| Wednesday | "10 things you always wanted to know about trading power - but were scared to ask!" by Matthew Moody
| 1050 - 1120
|
| Wednesday | What is TATOC doing to help? David Lilley interviews Harry Taylor
| 1120 - 1140
|
| Wednesday | Short Break
| 1140 - 1150
|
| Wednesday | The acute need for timeshare sales certification in Europe
| 1150 - 1230
|
| Wednesday | Lunch
| 1230 - 1330
|
| Wednesday | "The real public opinion of timeshare" with Paul Mattimoe
| 1330 - 1410
|
| Wednesday | 4 rotating 30 minute workshop sessions on: (1) Timeshare Re-Sales (2) Exchange (3) Rentals (4) New Products (5) Legal workshop
| 1410 - 1610
|
| Wednesday | Questions of the speakers. May include two celebrity experts
| 1620 - 1715
|
| Wednesday | Seminar Summary
| 1715 - 1730
|
Wednesday
| Dinner (paying delegates only)
| 2030 - 2300
|